Our Services- 24/7 Call Answering Assistant
- Text Message Responses
- Appointment Scheduling
- Customer Support Help
- Customer Follow-up Support
Email: [email protected]Midvio is operated by Globiz LLC, a registered business in New York, USA.
Privacy Policy — Globiz LLC (Midvio)
Last updated: April 24, 2026Globiz LLC ("Midvio") operates an AI-powered
HVAC customer communication platform.INFORMATION WE COLLECT
We collect customer name, phone number, and
appointment details provided directly by HVAC
business clients or their customers.HOW WE USE YOUR INFORMATION
We use collected information solely to send
appointment confirmations, reminders, and
follow-up messages on behalf of HVAC businesses.SMS MESSAGING
By providing your phone number, you consent to
receive SMS messages from our platform. Message
and data rates may apply. You can opt out at any
time by replying STOP to any message.DATA SHARING
We do not sell or share personal data with third
parties except as required to deliver our services
(e.g., Twilio for SMS delivery).DATA RETENTION
Customer data is retained only as long as
necessary to provide services.CONTACT
Globiz LLC
Email: [email protected]
Terms of Service — Globiz LLC (Midvio)
Last updated: April 24, 2026Globiz LLC ("Midvio") operates an AI-powered
HVAC customer communication platform.SERVICE DESCRIPTION
Globiz LLC provides automated SMS appointment
reminders and follow-up messages for HVAC
businesses.CONSENT TO RECEIVE MESSAGES
Customers who provide their phone number to an
HVAC business using our platform consent to
receive automated SMS messages including
appointment confirmations, reminders, and
follow-ups.OPT-OUT
You may opt out of receiving SMS messages at
any time by replying STOP. You will receive one
confirmation message and no further messages.PROHIBITED USE
Our services may not be used to send spam,
misleading content, or messages unrelated to
HVAC service communications.LIMITATION OF LIABILITY
Globiz LLC is not liable for any indirect or
consequential damages arising from use of our
services.CONTACT
Globiz LLC
Email: [email protected]